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“Customer Complaint” May Get Your Attention

By November 11, 2021Cyber Security

A spear phishing campaign is sending phony “customer complaints” that contain a link to a malicious website, according to Paul Ducklin at Naked Security. The phishing emails appear to come from a manager at the employee’s company, and ask the recipient about a customer complaint they received. The link in the email purports to lead to a PDF of the complaint on the employee, but leads to a page where the victim is tricked into downloading malware.

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Robert Crossland

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