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Q&A: Workplace exec on employee productivity, app plans for 2021

By January 12, 2021Newsletters

Facebook hopes to make it easier to get work done within Workplace via new productivity features — some natively built, others from third parties — and other changes it has in mind this year for Workplace, its enterprise social network. 

The Workplace platform, which jettisoned its free tier last month, had grown to 5 million paid users as of last May, including a roster of enterprise customers such as Nestle and Walmart in the four-and-a-half years since its launch.

Like many SaaS-based collaboration software vendors, Workplace saw a large uptick in users in 2020 as teams worldwide shifted to remote work during the COVID-19 pandemic. With many businesses eyeing “hybrid” remote-work strategies this year, keeping customers connected via the platform’s video and messaging tools continues to be a priority, according to Ujjwal Singh, head of product at Workplace.

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Robert Crossland

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