Steve Malaglowicz was hired 25 years ago by Truckee Meadows Community College in Reno, Nev. to oversee the rollout of Novell ZENworks and to bring desktop imaging to the institution. Over time, Malaglowicz, the school’s senior technician, said ZENworks became too expensive and Novell too difficult to work with for a college with a tight IT budget.
In 2009, the college chose to replace Novell ZENworks with a less expensive application and virtualization management product from Quest KACE, which the IT team used to help unify its approach to endpoint management. Today, the school can use a single console to manage 3,300 desktop or mobile endpoints across five campuses; it has four full time IT staffers, and trains and mentors three to six student workers who do more of the physical tech labor.
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