Machines are getting better at writing. They can finish our sentences. They can reply to our emails. They can write news reports and even novels. But just because they can doesn’t mean they should.
Artificial intelligence (AI) is launching a technology revolution that will transform business over the next decade. The most powerful use for AI may be in the area of decision support, where algorithms feed us streams of knowledge and advice as we go about our work. Gartner says AI augmentation alone will create $2.9 trillion (with a “t”) in business value in 2021.
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