How Fast is your Return To Operation? (RTO)

By January 1, 2017July 9th, 2017Blog, Newsletters


new-years-day-1886358_960_720First of all Happy New Year! This coming New Year is the perfect time to ask yourself the question: How Fast is your Return To Operation, or (RTO)? Determining Return to Operation time can be a simple, or daughntingly complex depending on your business model. Basically if you haven’t already asked yourself this question, then maybe you should. Understanding RTO is something each business faces and should be revisited often and possibly more than once a year. RTO should especially be reviewed after adding new technology to ones business, or conforming to the latest regulatory changes by the numerous growing list of industrial standards. In any case knowing just how fast your business will recover or return to operation is a fundamentally important bit if information every business should be well familiar with. Taking a close look at your RTO involves many levels of recovery. These various levels determine how quick your business will recover, and help deyermine acceptable loss your business will undergo in the event of s catastrophic failure. Events include data loss, viruses, security breaches, physical theft, backup failures, electrical failure, monsoon, fire, randomware, the list goes on and on. Some businesses may enjoy fast recovery times, while others will loose several days of data, or worst yet, never fully recover. It may seem unrealistic but, how will your business fare, if all is lost? In some cases it may be as easy as restoring a few lost files from a thumb drive, while others may have a more advanced solution like instantly restoring entire servers from a Virtual Machine via cloud replication. Although some may have to worry about negligible downtime, other businesses may suffer a major financial loss. By simply going over processes, and expectations one can be better prepared in these scenarios. Sometimes the answer can be as simple as, changing the method of Data Backups they are currently using, while others may have to replace expensive equipment to ensure the latest compliance. (Example: recovery of important email messages or archives to comply with regulations or litigation evidence).

Here are some helpful guidlines to help determine your Return to Operation time:

(1) Ask yourself how many hours can your company afford to be down. Consider Internet, voice communications, access to data and looking up records on a manual basis. We often overlook, our routine daily tasks, like looking up customer files, printing out payroll checks, or having a program remind us of when and where our next meeting will be.

(2) Have you dry run your operational processes yet? Sometimes it takes simulating a failure to realize a realistic return to operation scenario. Do you even have a “Manual” method to conduct business if all your tech goes down?

(3) Have you inspected your recovery media? Whether you use backup tapes, or flash drive media, routine inspections or recovery should actually be performed to validate actual “live” data to confirm your backups are actually working. In many cases, business fail to validate data and find out only after its too late.

(4) not sure? Just ask. Many IT companies will gladly help consult with you and go over the best methods and processes. By reviewing your business plans with an experienced consultant, one can easy get pointers and tips to ensure the reliability of their business, and get realistic expectations of downtime recovery (RTO).

As a side note, Absolute Central has extended this evaluation courtesy to business’s clients just like yours for over 25 years. And that holds true for 2017. Happy New year to all… And to all a great year!

Please contact us for a Free evaluation and recovery plan analysis anytime

Robert Crossland

Author Robert Crossland

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