Getting IT Help is just a URL away…

By November 11, 2016July 9th, 2017Blog, Newsletters

Get Fast Service just a call away

Hello? Absolute Care at your service

Whether your from Peoria, Phoenix, Scottsdale, Avondale, Good Year, or any other surrounding city in our Phoenix Metropolitan Area you can expect fast response times.  If your not getting help in under 2 hours, we may need to talk…..

Many of our clients enjoy “Absolute Care” Managed Services, but are we getting the full benefits of the program?  Here are some items that you, as a client should expect form us

 

Instant or up-to 2 hour response time on all reported tickets:  We offer several methods of contacting us via..

  • PHONE : Live personnel answering the phone
  • WEBSITE CUSTOMER PORTAL : Providing upto the minute information to our clients on project status and repairs with a universal interface via any web browser or mobile device
  • EMAIL : Of course we answer our emails too, Providing exceptional service with easy to use reply messages and ticket handling built right into the email itself
  • ON CALL 24/7 SUPPORT SYSTEM on after hours, we are ready to handle your after hour emergency if needed
  • Many of our plans carry the best standard SLA times in the industry, we will clearly outline the details in your signup contract. And provide enough support to meet your budget or response time.
  • If for any reason you are ever dissatisfied with expedience of services, just contact us directly, or send an email to ar@absolutecentral.com

We strive for perfection, and wanted to ensure our clients, we are giving 100 Percent.  Thanks for your feedback!

Robert Crossland

Author Robert Crossland

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