Using your cPanel Webmail Email

By July 1, 2013Blog, Tips, Webmail

You’ve set up a professional webmail email address through your new website, and now you need to know what to do with it. How do you send email? How can you check your email? How can you forward? What sorts of functions can you do with your new email address?

This tutorial will provide you with examples of how to perform a number of functions with your webmail account: Accessing your webmail through your primary email account, sending auto responders from your webmail account,

1. Accessing your Webmail Account.

To access your Webmail email account, first you must go to the webmail site:

http://webmail.yourdomainname.comwebmail #1

2. Logging into your Webmail

Now, you will find your webmail logon screen.  From this screen, you will be able to log in to your webmail account.

First, you must enter your email username in the box by entering username@yourdomainname.com

Second, you must enter your password in the “Password” box.

Third, you must press the orange log in button.

webmail #2

Once you have pressed the log in button, you will be brought to the following screen:webmail #3

3. Navigating the Webmail Screen

webmail #6

From your Webmail home screen, you have a number of options other than your Webmail source. We will look at the Webmail Sources in a moment. First, let us look at the Navigation bar.

Navigating the icons, you can select a number of options for your account. The most important options are Change Password, Forwarding Options, and Auto Responders.

Change Password is simple; the button will take you to the location where you can change your password.  Forwarding Options and Auto Responders, however, take a little bit of effort. Forwarding Options will allow you to forward email from your Webmail to your normal account. Auto Responders will leave automatic responses to emails sent to your account. This can be highly important if you want to send vacation messages.

4.       Forwarding Email to your Primary Account:

One of the easiest ways to know that you have email in your webmail account is to automatically forward your webmail to your primary email address. To do this, you must set an account forwarder. First, you must select the “Forwarding Options” Button on the Webmail screen.

This will take you to the following screen:webmail #9

Press the “Add forwarder” button to begin the process of adding a forwarder email. You will then be directed to the following screen: webmail #10

From here, you must first enter your Primary email address, then press the “Add Forwarder” button.

Now, whenever someone sends an email to your webmail address, your primary email address will receive an email notification, forwarding the email to your account.

Note: Using this option, you can use your primary email account to *receive* email from your Webmail, but you cannot send email from your Webmail account through your standard email address. To send email from webmail, you must use one of the other Web sources.

5.    Auto Responders

Auto Responders are just that; they send automatic responses to people who email your Webmail account. This can be vitally important if your are going on vacation or have a standard message you would like to send all people who contact your email account. To send an auto responder, first you must select the “Auto Reponders” icon.

You will be directed to this screen:webmail #11

Select the “Add Auto Responders” button to begin. You will be directed to the following screen.

Webmail #12

1.               Character Set: The recommendation is to leave this at utf-8. There is no reason you should need to change this.

2.               Interval: Setting the interval at 24 means that if one person sends you multiple emails, it will be 24 hours before they receive a second auto responder from your account. If you leave this at 0, they will get an auto response every time they send you an email.

3.               Enter your name.

4.               Enter a subject.

5.               Enter the body of your auto responder.

6.               Set the duration of your auto responder. “Start Immediately” will take into effect once you finish setting up the auto response. “Stop Never” will keep the auto responder until you come back to turn it off.

If you decide to only use it for a brief duration, select the Second button on the response.

6.     Select your Webmail Source to send email.

Although you can check your webmail using your primary account, you must use a different web source in order to send emails from your webmail address. Webmail offers three different web sources that you can use to check your webmail: Horde, RoundCube, and SquirrelMail.

While all three options are amazing, and you have a choice between the three sources, RoundCube and SquirrelMail are more user-friendly and are recommended over Horde for those who want a simpler email experience.

To select RoundCube, click on the link reading “Read mail using RoundCube”

webmail #4

To Select SquirrelMail, click on the link reading “Read Mail using SquirrelMail”

webmail #5

Note: Underneath the “Read Mail” links on both RoundCube and SquirrelMail are links that read “Enable AutoLoad.” This link will allow your account to always use that particular webmail source to read your email.

Now, you know the basics of receiving emails on your webmail account, forwarding email to your primary email address, and adding forwarders to your email.

Mandy Oviatt

Author Mandy Oviatt

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